Successfully Managing a Remote Staff Summary Telecommuting is becoming more and more desirable. With savings from recouped physical space and transportation costs, telecommuting seems to be a win-win scenario. However, many believe that managing remote employees is difficult. Time spent
Networking for Success Summary True networking occurs when there’s an understanding that everyone in the room has equal value. In its purest form, it’s about people enjoying other people, communicating passions and connecting with others who share those passions. It’s
Win-Win Negotiation Summary Effective negotiation can be used to resolve situations where conflict exists between what one person wants or expects and what someone else wants or expects. The aim of win-win negotiation is to find a solution that is
Winning in a Service-Oriented Environment Summary Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, “people skills” are critical for personal and organizational
Embracing Change in the Workplace Summary In today’s business world, the complexity and pace of change can be daunting. Adaptability has become recognized as a necessary skill for leaders to develop to be effective in this environment. Even so, leaders
Effective Performance Appraisals Summary An effective performance review can be an opportunity for honest, open conversation about positive and negative results. It can inspire and engage people when it is focused on plans for the future. By setting expectations and
The Art of Delegating Summary In order to be a truly effective leader, you must be comfortable delegating work. Because there is a fine line between delegating and “dumping,” it is important to follow specific steps that make assignments clear
Emotional Intelligence in the Workplace Summary Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior. Studies
The Changing Workplace Demographic Summary In this seminar, participants will learn about current workplace demographics and trends. Attendees will learn about the reasons behind the constantly evolving workforce, implications of and ways to manage deviations from past practices, and will
How to Run Successful and Productive Meetings Summary In this seminar, participants will learn how to organize effective meetings that others will enjoy attending and participating in. Attendees will learn meeting pitfalls to avoid, and meeting success measures to embrace.
Embracing Diversity in the Workplace Summary Attendees will learn the advantages to establishing a desirable, success-oriented, diverse environment in their workplace. Participants will explore the tools necessary to promote diversity, and will discover communication techniques needed to make diversity a
Putting Yourself on the Map – How to be Noticed at Work Summary This course shows attendees the top qualities that employers look for in employees that are deemed “invaluable” and “retainable.” Participants will then learn how to incorporate these
Time Management for the Time-Impaired Summary This course introduces several tools that can help anyone effectively manage their time more efficiently. The attendee will be shown how to use an activity log, a to-do list, an action plan, a goal
Communicate with Others – Successfully! Summary The seminar gives the participant a tool to help them identify what effective communication looks like, and how to use this knowledge to be more personally productive and to become more capable with others.
Team Motivation Strategies that Work! Summary Motivation is a personal, internal quality that all good leaders are eager to tap. This seminar defines motivation, discusses how personalities factor into the equation, gives great tips for motivating, and presents the five
Successful Leadership: Leading a Team through the Organizational Maze Summary Developing effective work teams is a learned art. This seminar will teach prospective leaders how to know the characteristics of both ineffective and effective teams, so that solid, efficient team
Talent Management, Recruitment and Retention Summary Talent management refers to the process of developing and integrating new talent, retaining current workers and continually attracting highly skilled employees to work for your company. Simply put, talent management consists of two main
Healthy Lifestyles for the Busy Professional Summary The average employee spends more time in the workplace than at home. And staying healthy for both work and personal reasons is a top priority for most. However, how do we do this
Writing a Report that Others will Read Summary At some point in their career, just about everyone in the world of business is asked to produce a report. However, most resulting reports would function better as bird-cage liners due to
Creating Home-Run Presentations Summary Everyone has been subjected to presentations that could be used as sleep aids. However, an astute employee wants the presentation they give to be memorable and cause action. This seminar is designed to show participants simple,
The Art and Science of Influencing People Summary Business people who are able to positively influence others are seen as successful, productive, and capable. Fortunately, this skill can be learned by understanding a few key concepts. In this seminar, participants
Creating Successful Work Relationships Summary Today’s employee often spends more time at work, with co-workers, than at home with loved ones. And, because we are all human, the relationships at work can be just as challenging as the ones at
The Intergenerational Workplace Summary We are now living at a time in which there are five different generations in the workforce. In fact, there are five very different generations that often do not understand each other and frequently have trouble
Energizing and Engaging Employees Summary We all know what it’s like to work in an environment where people punch a clock, work the requisite hours, and leave as soon as possible – with a monotony and lack of enthusiasm that
The Value of Cross-Team Collaboration (Cross-Functional Teams) Summary In today’s economy, employees are asked to do more with less. How, then, can employees be productive and efficient in the light of overwork and under-staffing? Cross-team collaboration, also known as cross-functional
Encouraging Innovation in the Workplace Summary Innovation is simply creativity that goes “outside the box” to find fresh, exciting, and enticing ways to drive business. In light of the strong competition and weak economy of today’s workforce, a business that
